Service and System Design

Product

Various Data Analytics Systems built custom for clients.

consisting of a collection of web based dashboards. Sometimes including export to desktop reporting.

Roles

Information Architect, Visual Design, Data Cleaning, QC, Integration, Relationship Management, Data Analytics

For about half the time over the course of 8 months I put down my standard creative toolset and learned to see the world from the perspective of a data analyst and a sales engineer.

In addition to learning the skills to build these brave new systems, we had work to grasp how to sell them, roll them out , and how to support them. Creating a library of sample dashboards and materials to market and present to potential clients also took a time and was a valuable research method.

Service

To start, the service was completely custom. no typical engagements, We would present a range of services and clients would decide if and how to bring us in. Over time, as we built up the business, we could choose longer more end to end projects which were more rewarding. Many of these customers who ran longitudinal studies would require regular maintanence.

System

Systems were build with a software tool set included MarketSight, Figma, R, and Python. System delivery environments ranged from in browser, in app, to white labeled depending on architectural and security requirements.